Frequently Asked Questions
1. How do I get my wine?
Once you place your order online, we will ship the wine to the address you have provided us during checkout. Shipping costs were included when you made you payment.
2. How long does it take for my wine to be ready?
That depends very much per vineyard. A wine that does no incur wood or bottle ageing ( Champagne or Piemonte for example), is ready around the spring after the harvest, typically the next April or May. For the other wines it can differ widely, from 18 months after harvest, to 2-3 years. This information is specified per vineyard under the wine description.
3. What if the crop fails?
We tried our best to make this the fairest possible to all parts involved. So we caped wins and losses at 20%. What does this means? If there is a problem with the crop you can receive up to 20% less bottle, and the opposite as well, if it is an exceptional year you can receive up to 20% more bottles.
4. What if the crop fails more than 20%?
For the remaining 80% of the production you get offered this amount of wine from either a neighboring vineyard (same estate and farmer, same conditions), or these amount of bottles from same vineyard but previous vintage ( if available), or we and the farmer refund you 80% of your money back.
5. Do I own the vineyard?
No. This is an experience, experience what it would feel with the burden, and the hassle of managing the all process, Be Sting without the sting! You adopt the vineyard, what you own is the production of that vineyard for that season.
6. Is this for one season just or can I buy for more?
For now this for one season, meaning, from the moment you buy you get to enjoy the access and the experience, up to the harvest time, that occurs typically mid-end September.
7. What is the price per bottle?
Prices per bottle vary per vineyard and also vary accordingly with the yield of that specific year. On the vineyard pages we give an estimation of the price per bottle according to the expected yield. If in this specific season the vineyard produced a higher yield prices per bottle are lower, and the contrary as well, if the vineyard produces less prices per bottle are higher. Also the more square meters you adopt the lower the price per bottle, this is because not only transport logistics are less significant but we also introduce increasing discounts the bigger the plot.
8. Can I visit the vineyard?
Yes you are more than welcome to visit the vineyard during that season. Contact us at [email protected] and we will help you.
9. How can I best take advantages of the offers in the higher end packages ( harvesting the plot, stay at the vineyard, etc). ?
Contacts us at [email protected] and we will inform the farmer, arrange it for you and, put you in direct contact.
10. Is [email protected] the answer to everything?
Ahah… no, you can also contact us via the chat box on the website, any questions are welcome, all the time.